Terms

Radiant Financial Group Holdco Limited welcomes you to the Radiant website (our site). These terms of use together with our website privacy notice set out the terms of use on which you may make use of our site. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to bide by them. If you do not agree to these terms of use, please refrain from using our site.

Company information

Radiant Financial Group Holdco Limited (“Radiant”) is registered in Jersey, under Registration Number 132036. Registered office: Aztec Group House 11-15 Seaton Place St Helier Jersey JE4 0QH.

Radiant is the holding company for a group of financial services businesses and trading styles, including:

CWB
Professional Practice Services (PPS)
Radiant Corporate Benefits
Radiant Financial Planning Limited

Regulatory information

Radiant is not authorised and regulated by the Financial Conduct Authority (FCA). Companies within Radiant may be authorised and regulated by the FCA dependent upon their market propositions and service offerings. For details please refer to respective individual Company websites.

About the information contained on our website

The information held on this website is not controlled when it is in printed format and the content will be updated periodically to take account of changes such as, but not necessarily restricted to legislation, regulation, Company practice and specific terms and conditions. Before you make any decisions based upon printed versions of this content please refer to the latest version of either the website or other supporting material that may be in place at that time. If you would like a printed copy of this material, please contact Radiant.

The information contained on this website should not be viewed in isolation and is based on Radiant’s views and understanding of current law and UK legislation, which is subject to change without notice, and should be read in conjunction with other relevant literature which may be available including that held within the public domain.

The content of the website is the property of Radiant and nothing in this website assigns any intellectual property rights in any Radiant software, documents, or processes or in any other proprietary information or systems Radiant uses to supply products and services. Any disclosure, reproduction, copying, distribution, or other dissemination of the website is strictly prohibited.

Whilst Radiant take responsibility to ensure that the information contained within this website is accurate and up to date, we do not accept any liability for any errors or omissions. If you are in any doubt as to the validity of information made available, we recommend you seek verification by contacting us. Any figures provided by the website should be used as a guide, should not be relied upon and accuracy is not guaranteed.

If you are in any doubt as to how the content of this website impacts upon your situation or circumstances, you should seek advice or guidance from a subject matter expert who may reserve the right to charge a fee for their services. Separate terms and conditions will apply to products and services offered by the Radiant Group.

Whilst we take all reasonable steps to ensure this website is always accessible, we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance and we will endeavour to keep any disruption to a minimum. In addition, we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of the website.

Where our site contains links to other sites and resources provided to our clients or other third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Radiant accepts no liability or responsibility for user error or abuse of the website.

Customer Privacy Policy

All information received by us from you and/or your use of the site will be used in accordance with our website privacy notice. We respect the personal information provided by you. We will only transfer this information in accordance with our privacy policy and as may be required to provide services to you.

Customer Due Diligence

Radiant reserves the right to undertake customer due diligence checks and background searches.

Your application for any products or services may be rejected without explanation and Radiant shall not be liable to provide any proposals for suggested alternative solutions, or compensation for any loss of benefits.

All information received by us from you and/or your use of the site will be used in accordance with our privacy policy (link). We respect the personal information provided by you. We will only transfer this information in accordance with our privacy policy and as may be required to provide services to you.

E-mails

E-mails are private and confidential and protected by copyright. It may also be privileged or otherwise protected by other legal rules. Access by or disclosure to anyone other than the intended recipient for any reason other than the business purpose, for which the message is intended, is unauthorised. If you receive an e-mail in error, notify us, delete it, and do not make use of or copy it.

E-mails and any attachments may not be secure. Radiant does not accept legal responsibility for the contents. Any views or opinions presented are solely those of the author and do not necessarily represent those of Radiant unless otherwise specifically stated.

E-mails and any attachments should be treated with caution as they may contain viruses. Radiant has taken reasonable precautions to minimise this risk, but we advise that they are virus checked before opening as Radiant can take no responsibility for any computer viruses which might be transferred by way of e-mail.

Cookies

Information relating to usage of our website is collected using cookies. These are text files placed on your computer to collect standard internet log information and visitor behaviour information. We may use your information collected from the website to personalise your repeat visits to the site. Some cookies on our website are created by Google for analytics reporting and usage of our office location map. These analytics can be used by us to review site usage, with a view to making changes designed to improve your browsing experience.

For further information visit http://www.allaboutcookies.org/. You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

We use two types of cookie; essential cookies, which are required to allow you to use our website, and experience and insight cookies, which are used to record information about how you use our website so that we can improve it.

How long a cookie stays on your computer will depend on whether it is a session cookie or a persistent cookie. Session cookies delete themselves once you close your browser after visiting a website. Session cookies can help with security, and also remember what you’ve done on previous web pages so you don’t have to re-enter information. Persistent cookies stay on your device after you close your browser and for example record your cookie preference so you don’t need to tell us every time you visit our website. You can delete them at any time manually if you wish – please refer to the link above for details. We’ve summarised the cookies we use below:

Type of cookie & nameDescription & purposeDuration
EssentialThese are required for our website to function correctly.
catAccCookiesCookie consent plugin24 hours
Experience & InsightUsed to remember your preferences and settings while you navigate the site. They also allow us to understand how visitors use our website, which we use to make improvements.
_gidGoogle Analytics setup cookie24 hours
_gaGoogle Analytics user identification / tracking2 years